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2 ECRIT J. Winterbottom
3 Internet-Draft M. Thomson
4 Intended status: BCP Andrew Corporation
5 Expires: April 22, 2010 H. Tschofenig
6 Nokia Siemens Networks
7 H. Schulzrinne
8 Columbia University
9 October 19, 2009
11 ECRIT Direct Emergency Calling
12 draft-winterbottom-ecrit-direct-00.txt
14 Status of this Memo
16 This Internet-Draft is submitted to IETF in full conformance with the
17 provisions of BCP 78 and BCP 79.
19 Internet-Drafts are working documents of the Internet Engineering
20 Task Force (IETF), its areas, and its working groups. Note that
21 other groups may also distribute working documents as Internet-
22 Drafts.
24 Internet-Drafts are draft documents valid for a maximum of six months
25 and may be updated, replaced, or obsoleted by other documents at any
26 time. It is inappropriate to use Internet-Drafts as reference
27 material or to cite them other than as "work in progress."
29 The list of current Internet-Drafts can be accessed at
30 http://www.ietf.org/ietf/1id-abstracts.txt.
32 The list of Internet-Draft Shadow Directories can be accessed at
33 http://www.ietf.org/shadow.html.
35 This Internet-Draft will expire on April 22, 2010.
37 Copyright Notice
39 Copyright (c) 2009 IETF Trust and the persons identified as the
40 document authors. All rights reserved.
42 This document is subject to BCP 78 and the IETF Trust's Legal
43 Provisions Relating to IETF Documents in effect on the date of
44 publication of this document (http://trustee.ietf.org/license-info).
45 Please review these documents carefully, as they describe your rights
46 and restrictions with respect to this document.
48 Abstract
50 This document describes a generic emergency calling client.
52 Table of Contents
54 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . 3
55 2. Terminology . . . . . . . . . . . . . . . . . . . . . . . . . 4
56 3. The Jurisdictional Problem . . . . . . . . . . . . . . . . . . 5
57 4. Network Reference model . . . . . . . . . . . . . . . . . . . 6
58 5. ESRP Route Determination . . . . . . . . . . . . . . . . . . . 7
59 6. Emergency Client Registration . . . . . . . . . . . . . . . . 8
60 7. Emergency Client Call Intitiation . . . . . . . . . . . . . . 12
61 8. Call Termination Control . . . . . . . . . . . . . . . . . . . 13
62 9. SIP Feature Restrictions . . . . . . . . . . . . . . . . . . . 14
63 10. Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
64 10.1. Test Registration . . . . . . . . . . . . . . . . . . . . 15
65 10.2. Format . . . . . . . . . . . . . . . . . . . . . . . . . 15
66 11. PSAP Callback . . . . . . . . . . . . . . . . . . . . . . . . 16
67 12. Security Considerations . . . . . . . . . . . . . . . . . . . 17
68 13. IANA Considerations . . . . . . . . . . . . . . . . . . . . . 18
69 14. Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . 19
70 15. References . . . . . . . . . . . . . . . . . . . . . . . . . . 20
71 15.1. Normative References . . . . . . . . . . . . . . . . . . 20
72 15.2. Informative References . . . . . . . . . . . . . . . . . 21
73 Authors' Addresses . . . . . . . . . . . . . . . . . . . . . . . . 23
75 1. Introduction
77 The current IETF ECRIT architecture, as described in
78 [I-D.ietf-ecrit-phonebcp] and in [I-D.ietf-ecrit-framework], focuses
79 on devices where emergency calls are routed primarily through the
80 subscriber's home VSP and the direct signaling communication between
81 the end host and the PSAP that contains the IP-based PSAP is only an
82 exception. This is a convenient assumption if one considers the
83 regular communication patterns of the device and the potential
84 proprietary protocol implementations used between the end host and
85 the VSP and the ability to move the interoperability challenges away
86 from the end device and closer to VSPs. There are, however,
87 challenges for regulators to enforce emergency services functionality
88 when the VSP is located in a different jurisdiction with the current
89 model. Inclusion of a VSP introduces unnecessary elements into the
90 emergency call path making the overall solution more cumbersome.
92 This document describes the regulatory challenge and illustrates a
93 model for direct communication between the end host and the PSAP that
94 is supported by the basic SIP communication patterns. With the help
95 of the Location-to-Service Translation protocol a PSAP URI is
96 discovered that allows the end device to directly send SIP
97 communication requests towards the PSAP.
99 Note that the information returned by LoST may not necessarily be the
100 address of the PSAP itself but might rather be an entity that gets
101 the emergency call closer to the PSAP by returning the address of an
102 Emergency Services Routing Proxy (ESRP).
104 This memo attempts to address the issues raised above and describe
105 the requirements, procedures and operations necessary for a generic
106 IP emergency calling client. The intent of this client is that it
107 will be able to use the available ECRIT building blocks to allow any
108 IP enabled device with access to the Internet to make an emergency
109 call without requiring a voice service subscription. Further more, a
110 means for call-back in the event of a dropped call is also described.
112 2. Terminology
114 The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",
115 "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this
116 document are to be interpreted as described in [RFC2119].
118 3. The Jurisdictional Problem
120 The jurisdictional problem is illustrated with Figure 1 that
121 highlights that providing the data in the Location Information Server
122 (LIS) and the LoST server are correct, that the caller and the PSAP
123 are assured of being in the same regulatory jurisdiction. This is
124 important, because it shows that it is the access component of the
125 network and not the service component against which reguatory
126 obligations can be imposed with any hope of enforcement. Regulation
127 without the possibility of enforcement is challenging as there is
128 very little coordination between regulators world wide in this area,
129 consequently any emergency calling procedure should ensure that all
130 nodes against which the procedures apply fall within the same
131 regulatory boundary.
133 +-----+
134 | VSP |
135 | # |
136 +-----+
138 o-------------o----------------------o-------------o
139 / \
140 / +---------+ +--------+ \
141 / | Access \ ASSURED / ESINet \ \
142 o | Network \ / \ o
143 | + + COMMON + O + |
144 | / O | /
| NAT | --->: ISP :----->| ESRP |
167 +--------+ +----------+ ; ; +------+
168 `, ,', ,'
169 { } { }
170 ```` ````
172 Figure 2: Network Configuration
174 5. ESRP Route Determination
176 The ESRP is discovered by the emergency client obtaing its location
177 from a LIS, for example, using HELD, and then using LoST to resolve
178 the location and 'urn:services.sos' Service URN to the ESRP URI.
180 When the emergency client is started the device needs to perform LIS
181 and LoST server discovery, as described in Section 7 of
182 [I-D.ietf-ecrit-phonebcp].
184 The emergency client MUST support location acquisition and the LCPs
185 described in Section 6.5 of [I-D.ietf-ecrit-phonebcp]. The
186 description in Section 6.5 and 6.6 of [I-D.ietf-ecrit-phonebcp]
187 regarding the interaction between the device and the LIS applies to
188 this document.
190 The emergency client MUST use LoST [RFC5222] to obtain an ESRP URI.
191 The exact timing of individual LoST lookups may vary based on a
192 number of factors, including the design of the user interface. For
193 example, a hypothetical user interface may offer an emergency call
194 button that triggers a interaction to learn
195 about the available emergency services (potentially using the
196 serviceListBoundary extension defined in
197 [I-D.ietf-ecrit-lost-servicelistboundary]). The service options may
198 be presented to the emergency caller in a graphical fashion and once
199 a specific service is selected a LoST query would be initiated
200 (unless a cached mapping is available that makes this request
201 obsolete). The LoST query to obtain the ESRP URI for
202 the selected service is in this example initiated at the time the
203 emergency call setup is performed. It is recommended that ESRP
204 discovery occurs at call time.
206 6. Emergency Client Registration
208 Emergency registration is only necessary when an emergency call
209 procedure is initiated. Immediately prior to making an emergency
210 call, the emergency client performs a SIP emergency registration with
211 the registrar in the ESRP, the ESRP-registrar. The emergency
212 registration is a SIP registration with specific options and headers
213 which are required in order to guard the emergency network and ensure
214 callback should it be required.
216 Each emergency client MUST provide an instance-id, as defined in
217 [I-D.ietf-sip-outbound], this allows the ESRP-registrar to generate a
218 GRUU [I-D.ietf-sip-gruu] that can be used as a callback identifier.
219 A GRUU is necessary as the callback identifier because the emergency
220 client does not provide a longer-term contact address to the ESRP-
221 registrar prior to registration, and the GRUU provides a handle by
222 which the PSAP can identify the calling emergency client. To
223 simplify the emergency client and ESRP-registrar implementations,
224 only public GRUUs are provided by the ESRP-registrar. The public
225 GRUU is guaranteed to be the same for a device regardless of re-
226 registration with a different call-id, which may occur if the device
227 unexpectedly reboots. This is not true for temporary GRUUs, which
228 makes temporary GRUUs undesriable in the scope of this application
229 space.
231 The PSAP is able to define and mandate the time over which callback
232 is possible. This needs to be a reasonable period of time, nominally
233 10s of minutes, as the device may well be transient with regards to
234 network attachment. The ESRP-registrar reflects the regulatory
235 callback period in the expiry value of emergency registration
236 responses. Emergency clients claiming compliance to this
237 specification MUST honour the value in the registration response from
238 the ESRP-registrar, up to a maximum of 60 minutes. An emergency
239 client SHOULD respect a registration expiry of longer than 60
240 minutes, but MAY terminate its registration with and ESRP-registrar
241 at 60 minutes if the expiry value provided by the ESRP-registrar was
242 longer.
244 In the event that a registration is lost by the emergency client
245 prior to reaching registration expiry then the emergency client MUST
246 re-register with the ESRP-registrar and SHOULD use the same call-id.
247 In this circumstance the ESRP-registrar SHOULD match the instance-id
248 and the call-id to recognize that it is a re-registration for a
249 dropped connection, and expiry time in the registration response
250 SHOULD be set to the time remaining from the original registration
251 occurred.
253 [I-D.ietf-sip-outbound] requires a device to support at least 2
254 registrations to different proxies. The emergency client
255 requirements in this memo relax this requirement down to one
256 registration, but more than one is allowed. There are several
257 reasons for relaxing the connection redundancy requirement. Firstly,
258 ESRPs are expected to have inbuilt redundancy, so if a connection is
259 dropped due to a failed proxy in the ESRP, then a new connection or
260 registration will automatically be directed to an active proxy in the
261 ESRP cluster. If the connection dropped because of some other
262 failure along the path from the emergency client to the ESRP, then
263 multiple SIP registrations are unlikely to provide any measurable
264 reliability improvements since single points of failure in this path
265 are inherently likely. Secondly, re-registrations only occur
266 immediately prior to call placement, so any outbound failure will
267 also likely result in the call dropping. If this occurs then the
268 emergency client MUST re-register with the ESRP-registrar, and since
269 instance-id and public GRUU will remain unchanged as a result of
270 this, the emergency client can either receive a callback from the
271 PSAP, or it can initiate a new call to the emergency network.
273 Location information is critical to emergency calling. Providing
274 location information to the calling-entity with sufficient
275 granularity to allow ESRP route determination is crucial. Since this
276 must occur prior to the emergency client registering with the ESRP-
277 registrar, the emergency client must have access to a certain amount
278 of location information (and the amount varies depending on the
279 specific emergency services deployment architecture).
281 The device SHOULD include all the location information it has when
282 registering with the ERSP-registrar. Inclusion of location
283 information in SIP REGISTER messages is specified in
284 [I-D.ietf-sipcore-location-conveyance]. There are three possible
285 execution paths for the ESRP-registrar when receiving a REGISTER
286 message:
288 1. If the REGISTER message does not include location information the
289 ESRP-registrar MUST use HELD identity
290 [I-D.ietf-geopriv-held-identity-extensions] to obtain the
291 location of the device as both a location value and reference.
292 In order to contact the LIS the ESRP-registrar SHOULD determine
293 the LIS address using the mechanism described in
294 [I-D.thomson-geopriv-res-gw-lis-discovery]. The ESRP-registrar
295 MAY use other methods for LIS determination where available.
297 2. If the REGISTER message contains a location URI then the ESRP-
298 registrar MUST dereference it so that it has a location available
299 to route the impending emergency call. The ESRP-registrar MAY
300 validate the LIS address in the location URI with that of the LIS
301 serving the network from which the REGISTER message originated.
303 LIS determination MAY be performed using the methods described in
304 [I-D.thomson-geopriv-res-gw-lis-discovery].
306 3. The REGISTER message contains location information by value. Any
307 actions performed by the ESRP-registrar to valid this information
308 are specific to the jurisdiction in which the ESRP operates and
309 are out of the scope of this document.
311 Where location conveyance is used confidentiality protection SHOULD
312 be provided using Transport Layer Security (TLS).
314 Figure 3 show the registration message exchange graphically.
316 +--------+ +-----+ +------+ +------+
317 | Device | | LIS | | LoST | | ESRP |
318 +--------+ +-----+ +------+ +------+
319 | | | |
320 +<----LIS Discovery---->+ | |
321 | | | |
322 +----locationRequest--->+ | |
323 | | | |
324 +<---locationResponse---| | |
325 | | | |
326 +------------------findService------------->+ |
327 | | | |
328 +<--------------findServiceResponse---------+ |
329 | | | |
330 +------------------------REGISTER------------------------>+
331 | | | |
332 | +<------locationRequest-----------+
333 | | | |
334 | +-------locationResponse--------->+
335 | | | |
336 +<-------------------------200 OK ------------------------+
337 | | | |
339 Figure 3: Registration message flow
341 REGISTER sip:sos.example.com SIP/2.0
342 Via: SIP/2.0/TCP 192.0.2.2;branch=z9hG4bKnashds7
343 Max-Forwards: 70
344 From: anon ;tag=7F94778B653B
345 To: anon
346 Call-ID: 16CB75F21C70
347 CSeq: 1 REGISTER
348 Geolocation:
349 ;inserted-by="anon@192.0.2.2"
350 ;routing-allowed=yes
351 Geolocation:
352 ;inserted-by="anon@192.0.2.2"
353 ;routing-allowed=no
354 Require: gruu, geolocation
355 Supported: outbound, gruu
356 Contact:
357 ;+sip.instance=""
358 Content-Type: multipart/mixed; boundary=boundary1
359 Content-Length: ...
361 Figure 4: Sample REGISTER message
363 Since the emergency client does not have a nominal domain, it MUST
364 register in the same domain as the ESRP. This is illustrated in the
365 example REGISTER message show in Figure 4.
367 7. Emergency Client Call Intitiation
369 Immediately subsequent to the registration a SIP INVITE request is
370 sent to the ESRP in the following form:
372 1. The Request URI MUST be the service URN [RFC5031] in the "sos"
373 tree.
375 2. The To header MUST be a service URN in the "sos" tree.
377 3. The From header MUST be present and MUST be the public GRUU
378 returned from the registration with the ESRP-registrar.
380 4. A Route header MUST be present with an ESRP URI, obtained from
381 LoST.
383 5. A Contact header MUST be present and contain the public GRUU
384 [I-D.ietf-sip-gruu], and be valid for several minutes following
385 the termination of the call, provided that the UAC remains
386 registered with the same registrar, to permit an immediate call-
387 back to the specific device which placed the emergency call.
389 6. A SDP offer MUST be included in the INVITE. If voice is
390 supported the offer MUST include the G.711 codec, see Section 14
391 of [I-D.ietf-ecrit-phonebcp].
393 7. SIP Caller Preferences [RFC3841] SHOULD be used to signal how the
394 PSAP should handle the call. For example, a language preference
395 expressed in an Accept-Language header may be used as a hint to
396 cause the PSAP to route the call to a call taker who speaks the
397 requested language. SIP Caller Preferences may also be used to
398 indicate a need to invoke a relay service for communication with
399 people with disabilities in the call.
401 8. Call Termination Control
403 The description in [I-D.rosen-ecrit-premature-disconnect-rqmts] is
404 relevant for this document.
406 9. SIP Feature Restrictions
408 The functionality defined in Section 9.3 in [I-D.ietf-ecrit-phonebcp]
409 regarding disabling of certain features is relevant for this document
410 and an emergency client MUST NOT implement the the features listed in
411 ED-70, and ED-71.
413 10. Testing
415 The description in Section 15 of [I-D.ietf-ecrit-phonebcp] regarding
416 emergency call testing is used by this specification. Since this
417 specification mandates a registration with the ESRP-registrar a
418 similar tagging URI to that described in
419 [I-D.patel-ecrit-sos-parameter] is used to indicate a test
420 registration.
422 Test registrations SHALL be of short durations, but MUST be long
423 enough to allow completion of a "test call" as described in
424 [I-D.ietf-ecrit-phonebcp].
426 10.1. Test Registration
428 When the emergency client sends a REGISTER request for emergency test
429 registration, the "sos.test" URI parameter MUST be appended to the
430 URI in the Contact header. This indicates to the ESRP-registrar that
431 the request is for emergency test registration.
433 ...
434 Contact:
435 ;+sip.instance=""
436 Content-Type: multipart/mixed; boundary=boundary1
437 Content-Length: ...
439 Figure 5: Test REGISTER Message Fragment
441 Only one Contact header field SHOULD be included in the emergency
442 REGISTER test request. If more than one Contact header is included
443 then the presence of the "sos.test" URI in any of the Contact fields
444 SHALL result in the ESRP-registrar treating the registration as a
445 test registration.
447 10.2. Format
449 The following syntax specification uses the augmented Backus-Naur
450 Form (BNF) as described in [RFC5234].
452 The "sos.test" URI parameter is a "uri-parameter", as defined by
453 [RFC3261].
455 uri-parameter =/ sos-param-test
457 sos-param-test = "sos.test"
459 11. PSAP Callback
461 PSAP callback occurs as described in
462 [I-D.schulzrinne-ecrit-psap-callback].
464 12. Security Considerations
466 TBD
468 13. IANA Considerations
470 This specification defines one new SIP URI parameter, as per the
471 registry created by [RFC3969].
473 Parameter Name: sos.test
475 Predefined Values: none
477 Reference: [RFCXXXX]
479 [NOTE TO IANA: Please replace XXXX with the RFC number of this
480 specification.]
482 14. Acknowledgements
484 Thanks to Elaine Quah for being a sounding board.
486 15. References
488 15.1. Normative References
490 [I-D.ietf-ecrit-phonebcp]
491 Rosen, B. and J. Polk, "Best Current Practice for
492 Communications Services in support of Emergency Calling",
493 draft-ietf-ecrit-phonebcp-13 (work in progress),
494 July 2009.
496 [I-D.ietf-geopriv-held-identity-extensions]
497 Winterbottom, J., Thomson, M., Tschofenig, H., and R.
498 Barnes, "Use of Device Identity in HTTP-Enabled Location
499 Delivery (HELD)",
500 draft-ietf-geopriv-held-identity-extensions-01 (work in
501 progress), October 2009.
503 [I-D.ietf-sip-gruu]
504 Rosenberg, J., "Obtaining and Using Globally Routable User
505 Agent (UA) URIs (GRUU) in the Session Initiation Protocol
506 (SIP)", draft-ietf-sip-gruu-15 (work in progress),
507 October 2007.
509 [I-D.ietf-sip-outbound]
510 Jennings, C., "Managing Client Initiated Connections in
511 the Session Initiation Protocol (SIP)",
512 draft-ietf-sip-outbound-20 (work in progress), June 2009.
514 [I-D.ietf-sipcore-location-conveyance]
515 Polk, J. and B. Rosen, "Location Conveyance for the
516 Session Initiation Protocol",
517 draft-ietf-sipcore-location-conveyance-01 (work in
518 progress), July 2009.
520 [I-D.schulzrinne-ecrit-psap-callback]
521 Schulzrinne, H. and H. Tschofenig, "Marking of Calls
522 initiated by Public Safety Answering Points (PSAPs)",
523 draft-schulzrinne-ecrit-psap-callback-00 (work in
524 progress), March 2009.
526 [I-D.thomson-geopriv-res-gw-lis-discovery]
527 Thomson, M. and R. Bellis, "Location Information Server
528 (LIS) Discovery From Behind Residential Gateways",
529 draft-thomson-geopriv-res-gw-lis-discovery-02 (work in
530 progress), July 2009.
532 [RFC2119] Bradner, S., "Key words for use in RFCs to Indicate
533 Requirement Levels", BCP 14, RFC 2119, March 1997.
535 [RFC3261] Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston,
536 A., Peterson, J., Sparks, R., Handley, M., and E.
537 Schooler, "SIP: Session Initiation Protocol", RFC 3261,
538 June 2002.
540 [RFC3841] Rosenberg, J., Schulzrinne, H., and P. Kyzivat, "Caller
541 Preferences for the Session Initiation Protocol (SIP)",
542 RFC 3841, August 2004.
544 [RFC3969] Camarillo, G., "The Internet Assigned Number Authority
545 (IANA) Uniform Resource Identifier (URI) Parameter
546 Registry for the Session Initiation Protocol (SIP)",
547 BCP 99, RFC 3969, December 2004.
549 [RFC5031] Schulzrinne, H., "A Uniform Resource Name (URN) for
550 Emergency and Other Well-Known Services", RFC 5031,
551 January 2008.
553 [RFC5222] Hardie, T., Newton, A., Schulzrinne, H., and H.
554 Tschofenig, "LoST: A Location-to-Service Translation
555 Protocol", RFC 5222, August 2008.
557 [RFC5234] Crocker, D. and P. Overell, "Augmented BNF for Syntax
558 Specifications: ABNF", STD 68, RFC 5234, January 2008.
560 15.2. Informative References
562 [I-D.ietf-ecrit-framework]
563 Rosen, B., Schulzrinne, H., Polk, J., and A. Newton,
564 "Framework for Emergency Calling using Internet
565 Multimedia", draft-ietf-ecrit-framework-10 (work in
566 progress), July 2009.
568 [I-D.ietf-ecrit-lost-servicelistboundary]
569 Wolf, K., "Location-to-Service Translation Protocol (LoST)
570 Extension: ServiceListBoundary",
571 draft-ietf-ecrit-lost-servicelistboundary-00 (work in
572 progress), October 2009.
574 [I-D.patel-ecrit-sos-parameter]
575 Patel, M., "SOS Uniform Resource Identifier (URI)
576 Parameter for Marking of Session Initiation Protocol
577 (SIP) Requests related to Emergency Services",
578 draft-patel-ecrit-sos-parameter-06 (work in progress),
579 May 2009.
581 [I-D.rosen-ecrit-premature-disconnect-rqmts]
582 Rosen, B., "Requirements for handling abandoned calls and
583 premature disconnects in emergency calls on the
584 Internet", draft-rosen-ecrit-premature-disconnect-rqmts-02
585 (work in progress), January 2009.
587 Authors' Addresses
589 James Winterbottom
590 Andrew Corporation
591 Andrew Building (39)
592 University of Wollongong, NSW 2500
593 AU
595 Email: james.winterbottom@andrew.com
597 Martin Thomson
598 Andrew Corporation
599 Andrew Building (39)
600 University of Wollongong, NSW 2500
601 AU
603 Email: martin.thomson@andrew.com
605 Hannes Tschofenig
606 Nokia Siemens Networks
607 Linnoitustie 6
608 Espoo, 02 600
609 Finland
611 Email: Hannes.Tschofenig@gmx.net
613 Henning Schulzrinne
614 Columbia University
615 Department of Computer Science
616 450 Computer Science Building
617 New York, NY 10027
618 US
620 Phone: +1 212 939 7004
621 Email: hgs+ecrit@cs.columbia.edu
622 URI: http://www.cs.columbia.edu