User Services Area


Eight active working groups were held in the User Services Area (USV) of the IETF in Los Angeles, California.

Humanities and Arts WG (HARTS) session chaired by Scott Stoner and Janet Max

The HARTS Working Group opened their session with introductions of attendees. Janet Max is the new working group co-chair along with Scott Stoner. Susan Siegfried resigned due to a job change.

This entire session specifically focused on developing the outline/draft document, "Humanities and Arts: Sharing Center Stage on the Internet". This group will continue to work the document via the HARTS email list and have a completed draft in place by the Montreal IETF in June.

Internet School Networking (ISN) session chaired by Jennifer Sellers and Jodi Ito

The ISN Working Group convened at 3:30pm by Jodi Ito, co-chair. There was one addition to the agenda as listed at the beginning of the meeting - discussion of Net Day '96. First order of business was to announce the change in co-chairs. Jennifer Sellers has resigned and Sepi Boroumand will be replacing her. Next, attendees introduced themselves to the group and briefly explained their interest in ISN. The update to FYI 22-FAQ for Schools has been completed. It was submitted as an Internet-Draft and approved by the IESG to be published as an Informational RFC. Pat Smith from Merit will lead the relocation of the ISN document repository once it has been reviewed by ISN members. Several members volunteered to review the site and the site will be mirrored at ISI once it is moved. An FYI describing the repository will be written before the Montreal IETF. A brief discussion suggested having an educational organization assume on-going maintenance in the future.

The directory of educational projects was killed due to a lack of progress and the increase in web search tools which facilitate searching for school projects on the Web. The ISN goals and milestones will be updated to reflect these changes. The effort to publicize the FYI series to the educational community was discussed. Suggestions included approaching international organizations involving youths like Boy Scouts and Girl Scouts, National Educators Assn. (, Computer-Using Educators and distribution of informational sheets at education conferences.

The group expressed concerns regarding Net Day 96. Though Net Day 96 raises community awareness of the lack of technology infrastructure in schools, if schools are wired with regard to key elements, the effort will be wasted. A suggestion was made to include sample school technology plans and wiring guidelines in the ISN document repository. Last item to be discussed was the ISN support for INET 96 educational activities including organization and support of an education booth at INET 96 in Montreal. A question was raised regarding waiver of INET fees for those assisting which will be brought to the attention of the ISOC Education committee and workshop planning group. The meeting concluded at approximately 4:35pm.

Network Training Materials (TRAINMAT), chaired by Jill Foster, Margaret Issacs, and Mark Prior

The TRAINMAT Working Group has almost completed the work on the Network Training Materials Catalogue. A small amount of verification work is still to be done, which should be completed within the next month. The final draft will then be submitted. Before closing down the group, there was some discussion of current network training activities including the use of the network to deliver training. As this involves both the use of web-based tutorials and video-conferencing, there may well be requirements, such as the registration of Powerpoint as a MIME type (already in progress), that will need to be fed via USWG to other working groups.

Site Security Handbook WG (SSH), chaired by Barbara Fraser

The Site Security Handbook Working Group met twice during this IETF meeting. The first meeting was focused on addressing any outstanding issues concerning the Site Security Handbook draft. We expect to submit a final draft by June 1. The group discussed the idea of submitting it for a final call and decided it would be a good thing to do.

The second meeting was spent working on the next document to be produced by this working group, a site security guide for end users. We developed an outline for this document and made writing assignments. We expect a draft before the Montreal IETF meeting.

User Glossary (USERGLOS) chaired by Gary Malkin

Another small but dedicated group reviewed the glossary Internet-Draft. Once the comments from this meeting and those previously sent to the mailing list are incorporated, a new Internet-Draft will be published. This should be done in early April. In early May, the document will be submitted as a replacement for FYI 18.

User Services Working Group (USWG) chaired by Joyce K. Reynolds

A report on IETF User Services Area activities was presented by Joyce Reynolds, which included USV Area Working Group Status and related USV Area Internet-Drafts. A pointer was provided on a Spanish translation of the "Internet Users' Glossary".

Tom Newell (InterNIC Liaison) presented an update on the USV-Web page, and an update on new InterNIC projects. Jill Foster (University of Newcastle) presented a report on related global liaison group activities of TERENA's Information Services and User Support (ISUS) group.

Discussion/Participation of USWG projects were next on the agenda. A brief discussion was held in regards to the future vision of the USV Area in the IETF for the next two years, and potential candidates for the USV Area Director position in 1998. USWG project focus was placed on updates to FYI 7 "FYI on Questions and Answers: Answers to Commonly Asked "Experienced Internet User" Questions", (Also RFC 1207), February 1991, and FYI 4 "FYI on Questions and Answers: Answers to Commonly asked "New Internet User" Questions", (Also RFC 1594), March 1994.

Guide for Internet Standards Writer WG (STDGuide)

This working group is a combined endeavor of the USV and OPS Areas of the IETF. Their summary report has been filed with the OPS Area Report.

Integrated Directory Services WG (IDS)

This working group is a combined endeavor of the USV and APPS Areas of the IETF. Their summary report has been filed with the APPS Area Report.